User Agreement

1. General Provisions

1.1. This User Agreement (the "Agreement") is a legally binding document between you (the "User") and GITMIX LIMITED (the "Company", "we", "our"), a company registered in Cyprus (Reg. No.: 465305), with its registered address at 28 Oktovriou, 317A KANIKA BUSINESS CENTER, Block B, 1st floor, Flat/Office 101, 3105, Limassol, Cyprus, regarding the use of our web application Tixu (the "Service") or the Tixu app in the App Store, Google Play (the "App"), which provides courses on exploring the capabilities of artificial intelligence (AI).
1.2. By accessing the Service, registering, or purchasing courses, the User agrees to the terms of this Agreement, as well as to the Privacy Policy and other legal documents referenced herein.
1.3. By accessing or using the App, the User agrees to comply with the terms and conditions of the platform from which the App was downloaded (e.g., Apple App Store, Google Play Terms of Service).
1.4. The Company reserves the right to modify this Agreement at any time. The updated version takes effect immediately upon publication on the website or in the app.

2. Information about the Service

2.1. The Company provides a range of self-study materials, including articles, test questions, and other content.
2.2. The User gains access to the Company’s product only after registering for the Service, meaning the User must register and pay for the introductory offer, depending on what the User selects at the time of purchase.
2.3. After purchase and while using the Service, additional paid features may be offered to the User.

3. User Requirements and Registration

3.1. The Service is available to individuals who are at least 16 years old and have the legal capacity to enter into agreements. If the User is under 16 years of age, parental or guardian consent is required. If you do not agree to these terms or do not have the right to use the Service, please do not use it.
3.2. The User is required to provide accurate registration details and to keep this information up to date.
3.3. The User agrees not to create multiple accounts, impersonate another person, or provide false information about themselves.

4. Course Purchase, Subscription, and Payment

4.1. The User may purchase access to courses via a subscription, as indicated on the website.
4.2. Payment will be charged to the payment method provided by the User during the purchase confirmation. The User grants the Company permission to store their payment information to the extent necessary for providing the Company’s services.
4.3. In the case of access to the Service through a subscription purchase, the User agrees to automatic renewal of the subscription unless canceled at least 24 hours before the renewal date.
4.4. The Company reserves the right to change the prices and content of the courses at any time. Users will be notified of changes by posting the relevant information on the website and/or sending notifications by email or other prominent means. If the User does not wish to pay the new fees, they may cancel the subscription before the changes take effect.
4.5. The User acknowledges that any payment for courses via the App will be processed by the respective app store provider (Apple App Store, Google Play), and the User must comply with the payment policies of that provider. The Company does not control or guarantee the accuracy of the payment processes, which are handled by the platform provider.
4.6. The User acknowledges that any in-app purchases and subscriptions may be subject to additional terms and conditions imposed by the app store provider. In the event of any conflict between this Agreement and the provider’s terms, the provider’s terms will prevail with respect to purchases made through the app store.

5. Refund and Subscription Cancellation Policy

5.1. Refunds may be issued subject to the requirements of applicable legislation and the Subscription Terms. If the User is unsure whether they are entitled to a refund, they may contact the Company's support team by email, and the Company will find the best solution.
5.2. The User is entitled to a voluntary refund, provided they submit a request to the Company in accordance with the procedure specified in the Subscription Terms via email within 3 business days from the occurrence of the circumstances outlined in the Subscription Terms, unless otherwise stipulated in Section 5.3 of this Agreement.
5.3. If the User is a resident of the EU, they have the right to withdraw from the digital content purchase agreement without charge and without providing a reason within fourteen (14) days from the date of the agreement conclusion.
The right of withdrawal does not apply if the performance of the agreement has begun with the User’s prior express consent and the User’s acknowledgment that they thereby lose their right of withdrawal.
The User hereby expressly consents to the immediate performance of the agreement and acknowledges that after the company’s servers validate the user's purchase and the applicable purchase is successfully delivered to them, the user will lose their right of withdrawal
Pursuant to Article 16(m) of Directive 2011/83/EU, Users expressly waive refund rights for digital products upon delivery, except where the website contains verifiable defects materially preventing access.
5.4. In the case of access to the content through a subscription, the User may cancel the subscription at any time through their account settings. To avoid charges, the User must cancel the subscription before the end of the current period.
5.5. The Company may, at its discretion, cancel the User’s subscription and provide a refund in accordance with the Subscription Terms.
5.6. If the User has purchased a subscription or digital product through the App, the User may request refunds through the respective app store provider, subject to their refund policies. The Company is not responsible for issuing refunds directly in such cases.
5.7. For purchases made through the App, Users are subject to the refund policies of the platform (Apple App Store, Google Play ). The Company will assist in facilitating any inquiries or concerns with the platform provider regarding refunds.

6. Certification and Results

6.1. The provided course is a tool for improving learning outcomes and expanding knowledge in the field of artificial intelligence. It is intended to support the User in their educational process and skill enhancement, not to guarantee career growth, income increase, or other professional or financial outcomes.
6.2. The Company does not provide any guarantees regarding employment, career growth, income increase, or other changes in the professional or financial sphere that may result from completing the course. The results obtained from using the Service depend on the efforts and knowledge applied by the User and may vary depending on various factors, including but not limited to experience, skills, work activity, and market conditions.
6.3. Completing the course and receiving a certificate of completion does not constitute grounds for guaranteed professional success or career advantages. Any statements regarding the potential benefits of the course should not be regarded as promises related to specific outcomes.

7. User Rights and Obligations

7.1. The User has the right to:
- Use the Service in accordance with this Agreement.
- Receive support related to the use of the Service.
7.2. The User agrees to:
- Use the Service only for lawful and educational purposes.
- Not share their login credentials with third parties.
- Not copy, distribute, or use the courses for commercial purposes without the Company’s permission.
7.3. The User agrees:
- to comply with all applicable terms and conditions of third-party platform providers (Apple App Store, Google Play) when accessing the Service via the App.

8. Intellectual Property

8.1. All course materials, trademarks, logos, and content provided through the Service are the intellectual property of the Company or its licensors.
8.2. The User is granted a limited, non-transferable, non-exclusive license to access and use the courses solely for personal educational purposes.
8.3. Information provided by the User during registration remains the User’s property, and the Company does not acquire ownership rights to it. However, the User agrees that the Company may retain copies of all registration data and User Content and use such information as necessary for the operation of the Service, as described in these Terms.
8.4. If the User believes their intellectual property rights have been violated, they may contact the Company through the Support Center. The Company may request additional information and remove or block infringing content and may also terminate accounts of repeat offenders.

9. Limitation of Liability

9.1. The Service is provided "as is." The Company does not guarantee the accuracy, applicability, or effectiveness of the educational content.
9.2. Our products are sold exclusively through our official Website and the Apple App Store, Google Play. We are not responsible for products purchased from third-party platforms or unauthorized sellers. Claims regarding quality and service are accepted only for purchases made on our Website.
9.3. The Company is not liable for indirect, incidental, or consequential damages arising from the use of the Service.
9.4. The User acknowledges that results from AI-related education may vary depending on individual efforts and the application of knowledge.
9.5. The Company is not responsible for any issues related to the User’s use of the App, including but not limited to device compatibility, app store restrictions, or failures to access the Service due to issues with the third-party platform (Apple App Store).

10. Data Protection and Privacy

10.1. The Company collects and processes personal data in accordance with the Privacy Policy and applicable data protection laws (e.g., GDPR, CCPA).
10.2. By using the Service, the User agrees to the collection, storage, and processing of their data as described in the Privacy Policy.
10.3. If the User accesses the Service through an App downloaded from the App Store, Google Play the Company may be required to comply with the data protection and privacy policies of the platform provider. The Company will take all necessary steps to ensure compliance with applicable laws and the platform’s policies.

11. Governing Law and Dispute Resolution

11.1. This Agreement is governed by the laws of Cyprus, unless otherwise provided by applicable consumer protection laws in the User’s jurisdiction.
11.2. Any disputes arising from this Agreement shall be resolved through negotiations. If no resolution is reached, disputes will be resolved in the courts of Cyprus, unless otherwise provided by consumer protection laws.
11.3. If the User is accessing the Service through the App, disputes arising from the use of the Service may be subject to the terms and conditions of the third-party platform provider (Apple App Store).

12. Final Provisions

12.1. If any provision of this Agreement is deemed invalid, the remaining provisions shall remain in full force.
12.2. The Company reserves the right to update, modify, or discontinue any aspect of the Service at its discretion.

13. App store-specific terms

13.1. If the User downloads or accesses the Service through the App Store (Apple App Store, Google Play), the following terms apply:
• The User acknowledges that this Agreement is between the User and the Company, not the App Store provider.
• The User agrees that the Company is responsible for the content and services provided, not the App Store provider.
• The User grants the Company the right to access and manage certain permissions through the App (e.g., push notifications, location access), which are necessary for the operation of the Service.
13.2. The Company is not responsible for the operation, support, or maintenance of the App Store platform or any issues arising from the User's access to or use of the App.

By using the Service, the User confirms they have read, understood, and agreed to all the terms of this Agreement.
Contact us
If you have any questions, please contact the Сompany at:
- e-mail: [email protected]
- Address: 28 Oktovriou, 317A KANIKA BUSINESS CENTER, Block B, 1st floor, Flat/Office 101, 3105, Limassol, Cyprus

Effective Date: March 26, 2025